Delivery time shown at our website is approximate and does not guarantee parcel arrival in this estimated window of time. If the package is delayed in transit, it is out of our control and if you have questions about it, please contact the assigned courier service for updates.
We ship worldwide from our main office in Hong Kong or our European warehouse to most countries by flat rate provided below and depending on the method of shipping you choose the estimated delivery time varies.
ECONOMY SHIPPING - 12.00 USD |
7 - 15 Working days** |
EXPEDITED SHIPPING - from 19.00 USD | 1- 5 Business days** |
see details here >>
Notwithstanding this, destination postal operations are still under the influence of the pandemic, and delays in mail delivery are expected regardless method of shipping.
All packages are shipped within 24 hours after the order has been placed. If your order is placed towards the end of the week, it might take 1 extra day for carrier services to deliver the package.
We provide a tracking information for each parcel we send, so that our customers can see the progress at any given time.
* Delivery time shown at our website is approximate and does not guarantee parcel arrival in this estimated window of time. Please note that it could take longer than expected due to customs clearance procedures or other issues. Late delivery is not an excuse for returning the package at our expense.
Economy shipping
The order must not exceed the total amount of 160 USD to be eligible for Economy shipping option.
* List of countries to which we can ship via Economy Shipping:
REGION |
COUNTRY |
ASIA |
|
EUROPE |
Norway, Serbia, Switzerland, Turkey |
NORTH AMERICA | USA |
SOUTH AMERICA |
|
OCEANIA | Australia |
Expedited Shipping to some countries is more expensive due to courier tariff raise
59.99 USD:
- Hungary
- New Zealand
- Spain (Las Palmas & Santa Cruz de Tenerife -Temporarily suspended)
- Turkey
European Union new VAT rules 1st of July 2021
Dear customers,
Starting 1st of July 2021 the new VAT rules are implemented in EU.
We apologize, but it takes time to adjust our operations according to the new rules. For the time being we will continue ship packages valued at 150 Euros (180 USD) or greater to EU member countries, but packages valued under this amount will not.
To place an order at our website to any of the following countries, please make sure the order amount is 150 Euros (180 USD) or greater.
List of countries new rule applies:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.
We use DDU declaration process.
- Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees.
To learn more about new rule, please visit official website page (https://ec.europa.eu/taxation_customs/business/vat/vat-e-commerce_en)
Please note, we do not ship to APO/DPO/FPO, American Samoa, the Northern Mariana Islands, and the U.S. Virgin Islands.